PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by Dorihero.com, the supplier.
1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order.
1.3 An acceptance of your offer to buy the goods will be sent shortly after your order. However, we do have the right to terminate the contract in the event that the goods are unavailable, mis-priced or cleared funds are not received.
1.4 The contract is subject to your right of cancellation (see below).
2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on the Suppliers website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock we will notify you by email and give you the option of placing the part on backorder, and give an estimation of delivery timescale. If after acceptance of your order the Supplier discovers within [14 days] of our acceptance of your order that the goods are unavailable we shall give you the option of placing the part on backorder or terminating the contract and thus refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
2.3 In addition to the price, you may be required to pay a delivery charge for the goods.
3. Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on the Suppliers website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are received.
3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.
4. Delivery
4.1 The goods you order will be delivered to the address you give when you place your order, it is your responsibility to ensure the address details are correct and comprehensive.
4.2 Orders placed before 12.30 pm on a working day will be processed that day and will be delivered in accordance with individual delivery instructions, provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
4.3 If delivery cannot be made to your address for reasons under the Suppliers control the Supplier will inform you as soon as possible.
4.4 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:
4.4.1 store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
4.4.2 sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
4.5 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
4.6 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please state this clearly next to your signature, or refuse delivery altogether if damage is obvious. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
5 Risk/Title
5.1 The goods are at your risk from the time of delivery.
5.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:
5.2.1 the goods, and
5.2.2 all other sums which are or which become due to the Supplier from you on any account.
5.3 The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.
6. Warranty
6.1 All goods supplied by the Supplier are supplied without any “Dorihero.com, warranty” (unless otherwise stated). Certain goods, however come with full manufacturer warranties, documentation for which will be included with your purchase. This warranty does not affect your statutory rights as a consumer.
6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Manufacturer/Supplier, failure to follow the Suppliers instructions, or any alteration or repair carried out without the Manufacturer or Suppliers approval.
6.3 If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via Email within 5 days.
7. Limitation of Liability
7.1 Subject to 7.2 below, if you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:
7.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
7.1.2 such loss or damage is not a reasonably foreseeable result of any such breach;
7.1.3 any increase in loss or damage resulting from breach by you of any term of this contract.
7.2 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Suppliers negligence or fraudulent misrepresentation.
7.3 If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.
8. Data Protection
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
9. Images
Product images are for illustrative purposes only and may differ from the actual product.
These terms of sale and the supply of the goods will be subject to UK and the UK will have jurisdiction in respect of any dispute arising from the contract,
Terms and Conditions for the Supply of Performance components
Component installation should only be performed by a qualified professional with experience of installing that component.
Some Performance Components are intended for off-road/show/race use only and may require altering or removing factory Components. The buyer fully understands the risks associated with such modifications and will not hold Dorihero.com, responsible for any damages resulting from the use of these products.
